East Coast Car Rentals – Terms and Conditions

Damage Liability
Subject to the terms and conditions of the Rental Agreement, damage liabilities applies to all rentals and include the following.

Sedans and Soft tops
$3000 Damage/Loss Liability. Liability Reduction Waiver (LRW) available at $16.50 per day and reduces liability to a nominal $200 (drivers 21-24 @ $500).
Cairns: Damage / Loss Liability and Liability Reduction Waiver (LRW) differ.

Taragos and VW Beetles
$3500 Damage/Loss Liability. Liability Reduction Waiver (LRW) available at $22.00 per day and reduces liability to a nominal $500. (drivers 21-24 @ $750).
Cairns: Damage / Loss Liability and Liability Reduction Waiver (LRW) differ.

Please note : Single vehicle accidents are not covered under Liability Reduction Waiver (L.R.W).

Windscreen & Tire Damage Waiver (WTDW)
For a nominal $2.20 per day you will be covered for Windscreen or Tire Damage that may occur whilst driving within the terms and conditions of the Rental Agreement.

Airport Transfers
On arrival:
Please allow ample time for our shuttle to collect you. This service is free for flights arriving between 7am and 5pm. Our offices are located 5 mins away. Please note that after these hours, arrivals are required to take a Liability Reduction Waver.
On departure:
Domestic - Please have car returned to our office 90 minutes before your departing flight.
International - Please have car returned to our office 150 minutes before your departing flight.
Our shuttle runs 7.30am to 5pm, 7 days. Vehicles can be left at the airport carpark for a nominal fee to pay for parking.

Rental Duration
1 rental day is 24 hours from commencement of the rental. Extra hours are charged at 1/5th of the daily rate up to 5 hours full daily rate applies. Any intention of late returns must be made known to our office. We do not refund for early returns. Damage/Loss cover will cease on the return time and date on your Rental Agreement. Liability of the vehicle will cease when the car has been physically checked in by our staff at the nominated return depot.

Rates
In Australian Dollars ($A). Include Damage Liability (insurance),GST (Government Sales Tax -10%) . Kilometres as indicated. Unlimited kilometres available. Rates do not include fuel or after hrs pick up and drop off service. Smiles are free!

Stamp Duty
Queensland Government Stamp duty on Daily Rental calculated at 0.43%.

Administration Fee
A 2% Administration fee is calculated to the daily rental to recover associated Credit Card handling and merchant fees and Compulsory Third Party (CTP) Cover portion of the vehicles registration.

Payment
We accept Visa, MasterCard, Bank Card and Travelers Cheques. Bonds or holding deposits are acceptable on a pre-arranged basis. A signed imprint of your Credit Card is required during hire and will be destroyed upon completion of the hire.

Area of Use
Vehicles to be driven within a 250 km radius of the Gold Coast or within 200km of Brisbane City. Cairns rentals are limited to 250km radius from the city of Cairns. Extended area of use available, but must be stated and approved before commencement of hire.

Drivers
Must hold a current license. International and Overseas license are welcome. Rates shown are for drivers between 25 and 75 years of age. Drivers between 21 and 24 years old incur an additional charge of $8 per day. P-plate licences are not acceptable.

Roadside Assistance
24 hour roadside assistance with RACQ is included with all rentals. Please note that a human error call out will incur a $44 service fee. For example, keys locked in car, out of fuel or lights left on and battery becoming flat.

Fuel
We ask all customers to return fuel to original starting level at commencement of rental. We do not have a fuel pump on site and we do not charge huge amounts to refill tanks!

Relocation
Subject to minimum rental, a relocation charge will apply in most rentals.

Street Directories
We provide a complementary street directory with all vehicles.
Non-return will incur a $40 replacement fee.

Baby and Booster Seats
Baby and Booster seats are available @ $3 per day each. It is advisable to book during the busy months.

Traffic Infringements
Are the responsibility of the hirer. Infringements processed by East Coast Car Rentals will incur a $110 ADMINISTRATION FEE. All fines can and will be traced back to the hirer.

Rental Network
5 big locations, including the Gold Coast, Tugun / Tweed, Brisbane City, near Brisbane Airport and Cairns. We aim to deliver value and satisfaction to all our local and international customer base.

Cancellation Policy
More than 7 days - $25 Cancellation fee
Within 7 days of hire - $50 Cancellation fee
Less than 24 hours - 3 days hire
No Show - Up to full cost of rental